About
Systems built to be trusted, not just used
We started Shield & Scale because too many Australian SMBs are stuck choosing between a security posture they can't afford and one they can't trust.
Why we exist
Most security and infrastructure advice is written for organisations with a dedicated IT department and a compliance team to match. Small and medium businesses (the brokers running a five-person office, the finance firm managing client funds, the operations team scaling past their original systems setup) get left with two bad options: enterprise consultants pricing them out, or generic advice that doesn't account for how they actually operate.
Shield & Scale exists to close that gap: security and infrastructure work scoped to the business you actually run, priced for the size you actually are, and explained in language you can act on without a translator.
How we're different
- Plain English, always. If we can't explain a recommendation without jargon, we haven't finished thinking it through.
- Scoped to your size. A 12-person brokerage doesn't need an enterprise security program, and we won't sell you one.
- No report-and-run. We stay accountable for the roadmap we hand you. Most engagements continue into delivery and support.
Who you'll work with
Kaleb Parker
Founder & Principal Consultant
A consultancy that can't secure its own data isn't one worth trusting with yours.
Here's how we handle the access and information you share with us during an engagement.
- Only who needs to see it, sees it
- Access to your data is limited to the people actively working on your engagement, and only for as long as the engagement runs.
- Locked down, wherever it sits
- Everything you share with us (documents, findings, messages) is encrypted, both while it's moving and while it's stored.
- We don't hang onto it longer than needed
- We agree upfront what we keep and for how long, and delete engagement data on request once the work is done.
- You'd hear it from us first
- If something ever goes wrong on our end, you hear about it directly and immediately, not from a headline.
Want to know if we're the right fit?
A 15-minute call will tell you more than any about page can.